John Whitcroft Solicitor (Who I Am)

John Whitcroft Solicitor, a solicitor authorised and regulated by the Solicitors Regulation Authority, is a “Controller” under the General Data Protection Regulation and the Data Protection Act 2018 and is responsible for processing your data.

My office address is:
59 Queen Charlotte Street

Bristol BS1 4HQ

General Principles

John Whitcroft  Solicitor is committed to keeping your information private.

  • I will only collect and use your information where I have lawful ground and legitimate business reasons to do so.
  • I will only use the information collected for the specific purpose agreed with you.
  • I will not request more information than is required for the purpose I am collecting it.
  • I will observe the rights granted to you under data protection and privacy laws.
  • I will continue to review and assess the quality of my information.
  • I will adhere to information retention policies relating to your personal information.
  • I will ensure your information is securely disposed of at the end of the appropriate retention period.
  • I will update my records when you inform me that your details have changed.
  • I will train my staff in their privacy responsibilities.

The Information I Process

To allow me to provide my services and to run my business, I collect and process various categories of personal and financial information throughout my relationship with you.

I obtain information from various sources, from the information you give me to information provided by third parties who provide services to you or me.

Whose Data Do I Hold

  • Employees
  • Clients
  • Service suppliers
  • Professional experts and Consultants

Your Rights

You have certain legal rights to control your information and the manner in which I process it.  This includes:

  • A right to be informed.
  • A right to get access to your personal information.
  • A right to rectification to correct inaccurate or update incomplete information.
  • A right to erasure.
  • A right to restrict processing.
  • A right to withdraw your consent to the processing where consent was the lawful basis for processing your data.
  • A right to receive your data in a portable format.
  • A right to object to me processing your information for direct marketing or profiling.

Please Note

In some cases, if you do not agree to the way I process your information, it may not be possible for me to continue to provide my services to you.

Communications About Your Case

  • At any point in the future you change your contact details you should tell me promptly about those changes.
  • I may monitor or record calls, emails or other communications in accordance with the applicable laws.

How Long I Keep Your Information

By providing you with my services I create records that contain your information.

The maximum length of time I keep your information is 7 years.

Security

I will ensure that all the information that you provide me is kept secure using appropriate technical and organisational measures.

Where I outsource any processes I will ensure the supplier has appropriate security measure in place and will contractually require them to comply with these privacy principles.

Changes To The Way I Use Your Information

From time to time I may change the way I use your information.  Where I believe you may not reasonably expect such a change I will notify you in advance for you to raise any objections.

Sharing With Third Parties

I will not share your information with anyone outside of this firm except:

  • Where I have your permission.
  • Where required for the provision of my service.
  • Where I am required by law and to law enforcement agencies and judicial bodies.
  • With third parties providing services to me and you, such as but not limited to medical agencies; medical experts; accountants; costs contultants and barristers.

Information Commissioner’s Office

You have a right to complain to the Information Commissioner’s Office (ICO) if you are unhappy about how I am using your information or how I have responded to your concerns.

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF